Conflict is unavoidable and a solid understanding of nonverbal communication is a key advantage that produces more effective results with others during crucial conversations and challenging times.
This workshop explores the communication process from the perspective of how information is conveyed using micro expressions and other nonverbal communication with particular emphasis on conflict. Statistically, only a meager 7% of communication is related to the specific words spoken. We will explore nonverbal communication in bite size pieces so participants end the day having learned specific techniques to interpret and utilize the remaining 93% and positively work with that knowledge.
For more information and to enroll, visit the Nonverbal Communication and Conflict web page.
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